WARRANTY POLICY

This warranty applies to all BBR Blackberry products unless otherwise stated.

BBR Blackberry Products

Notebook RAM & PC RAM

Warranty: Lifetime

BBR Blackberry RAM products are covered by a lifetime warranty, or until the product is discontinued. In the event of discontinuation, the company will provide at least one (1) year prior notice.

Additional Coverage:
This warranty includes electrical damage to connector pins.

MicroSD Memory Cards

Warranty: 3 Years

BBR Blackberry MicroSD memory cards are covered by a three (3) year warranty, or until the product is discontinued, whichever occurs first. The company will provide at least one (1) year prior notice in the event of discontinuation.

Exception (selected models):
MicroSD products with capacities of 8GB and 16GB (P/N: BBR-MSD-UL-8G and BBR-MSD-UL-16G) are covered by a lifetime warranty.

Claim Requirement:
Products must be returned with original packaging, as the serial number and warranty information are printed on the packaging.

SSD (Solid State Drive)

Warranty: 3 Years from the date of purchase

Applicable Models:
SATA, NVMe Gen 3, NVMe Gen 4, and other applicable models

Warranty Exclusions

This warranty does not cover:

  • Products without a warranty sticker or with an unreadable warranty expiration date
  • Products that have been physically damaged (e.g., chipped, bent, deformed, or broken)
  • Damage caused by improper use (e.g., water damage, corrosion, or burn marks on chips or circuit boards)
  • Products that are outside the warranty period

CPU Box NEXT Products

Warranty: 3 Years from the date of purchase

Warranty Exclusions

This warranty does not cover:

  • Products without a warranty sticker or with an unreadable warranty expiration date
  • Products that have been physically damaged (e.g., chipped, bent, deformed, or broken)
  • Damage caused by improper use (e.g., water damage, corrosion, or burn marks on chips or circuit boards)
  • Products that are outside the warranty period

General Warranty Terms

(Applicable to all products unless otherwise stated)

Coverage Scope:
This warranty covers manufacturing defects under normal use. It does not cover damage caused by misuse, improper installation, or external factors.

Remedy:
The company reserves the right to repair, replace, or substitute the product with an equivalent model of equal or greater value. In cases where the original product is no longer available, a comparable replacement will be provided.

Compatibility Notice:
Customers are responsible for ensuring product compatibility with their systems prior to purchase. Compatibility issues are not considered defects.

Data Responsibility:
The company is not responsible for any data loss. Customers are advised to back up all data before submitting products for warranty claims.

Warranty Claims:
Products must be returned through the original place of purchase or authorized distributors.

Lifetime Warranty Definition:
“Lifetime” refers to the product lifecycle, not the lifetime of the user.

Limitation of Liability:
This warranty does not cover damage caused by external factors such as power surges, accidents, or natural disasters.

For information on discontinued (EOL) products, please visit our website at: Discontinued Products (EOL)